ADA and the Hospitality Industry

The costs and benefits of Americans With Disabilities Act for persons with disabilities and their employers and school systems are considerable. ADA has changed a variety of things and while there are enormous benefits for those who are considered to be disabled, there is a hefty price tag for the average citizen and business. In the long run, do the disabled really benefit? Clearly, people with certain disabilities that are covered under the law benefit from accommodations at schools as well as legal protection when they seek jobs. Yet, the law is limiting as it does not provide for all medical illnesses. Also, it creates a vulnerability for many businesses as they are subject to legal action if they do not comply with the law.
While ADA is certainly something that is debated in America it is nevertheless the law and all businesses must abide by it. The hospitality industry is certainly affected as the sector includes a variety of settings where customers are to be accommodated and so accommodations for the disabled--whether customers or employees--can be a "turn off." Industries that want to create a glamourous atmosphere exist...