Research Paper On Service Quality In Hospitals

Click on any of the term papers to read a brief synopsis of the research paper. The essay synopsis includes the number of pages and sources cited in the paper.

  • Distribution Channels of the U.S. Naval Hospital, Guam

    A 4 page paper discussing the current distribution channels of the U.S. Naval Hospital on Guam and suggesting ways that the hospital can extend those existing channels to increase service and perhaps reduce operating costs. Current distribution of services certainly is adequate, but as Deming (1986) noted, improvement is always possible. The hospital has opportunity to enhance current distribution in the absence of crisis motivation to further enhance the service it currently provides. Bibliography lists 7 sources.

  • Managing Quality and Risk Management in a Mental Health Environment

    Quality and risk management are inherently linked, especially in the healthcare environment. The writer looks at quality and relevant concepts of quality management and how they may be applied to mental health provision and services. Potential quality goals and recommended quality measures are discussed. Six sources are cited in the bibliography of this twelve page paper.

  • Providing Service in the Hospitality Industry - A Case Study of a Gordon Ramsay Restaurant

    The writer examines the way in which a premier restaurant, differentiated by quality of food and service provides that services. The paper starts with a background to the restaurant and then defines the service experience before considering potential standards which may be used, the importance of employee and customer inputs. Ten sources are cited in the bibliography of this twelve page paper.

  • Pricing at the U.S. Naval Hospital, Guam

    A 4 page paper discussing pricing and using a Naval hospital as the target organization. The U.S. Naval Hospital, Guam has the freedom to establish prices for any goods or services not covered by Medicare, but it has no freedom at all when establishing prices for goods and services for which Medicare could be asked to pay. This is a fact of health care in evolution. Bibliography lists 4 sources.

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