Addressing Issues in the HCAHPS

Number of Pages 14

This research discusses two issues that encompassed by HCAHPS requirements, cleanliness (i.e., hand hygiene) and good patient-provider communication. An educational intervention for the staff is proposed that has Jean Watson's Theory of Transpersonal Caring as its theoretical foundation. Fourteen pages in length, ten sources are cited.


File: KL9_khhcahps.doc


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