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Number of Pages 8
8 pages in length. The business environment has long been in dire need of a bold and comprehensive approach that simultaneously addresses issues of internal and external concern; to tackle problems by solving just one aspect or the other leaves the situation only partially resolved and the organization no better for the unfinished effort. Since the late 1980s, the concept of total quality management (TQM) has been heralded as the overwhelming saving grace for instituting the all-inclusive and wide-ranging elements inherent to a solidly functioning organization whose management understands how issues left unresolved at any point spell trouble throughout the company. Bibliography lists 7 sources.
File: LM1_TLC_TQMHist.rtf
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