USPS Analysis

Number of Pages 9

This report discusses a number of issues about the post office. It begins by identifying the two Congressional Acts that established it in 1775 and 1792 and the reasons it was established. The report identifies the age requirements of being hired at the USPS and at the U.S. Postal Inspection Service (USPIS) and makes a recommendation to change the ages at the USPIS. The paper also discusses Kotter's eight stages for change management for any type of change and identifies what the postmaster will need to do to use Kotter's theory. The paper also identifies diagnostic tools, strategies to sustain changes, and how to use communication. There is a 10-slide PowerPoint presentation that goes with this paper (USPSppt.pptx). There are eleven sources listed in the bibliography of this nine page paper


File: ME12_PG707540.doc


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