Research Paper On Service Quality In Banking

Click on any of the term papers to read a brief synopsis of the research paper. The essay synopsis includes the number of pages and sources cited in the paper.

  • Internet Banking and Traditional Banking

    This 10 page paper discusses the ways in which the role of the traditional bank is changing, and in particular, the fact that banks now need to provide Internet banking services. The writer considers how banks can supply these services and also considers such issues as security, risk and problems caused by a lack of personal contact. There are 9 sources listed in the bibliography.

  • Managing Quality and Risk Management in a Mental Health Environment

    Quality and risk management are inherently linked, especially in the healthcare environment. The writer looks at quality and relevant concepts of quality management and how they may be applied to mental health provision and services. Potential quality goals and recommended quality measures are discussed. Six sources are cited in the bibliography of this twelve page paper.

  • Innovation for Internet Banking - A Research Proposal

    The banking industry has changed a great deal, the use of internet banking has become more popular and reduced the level of differentiation between banks. The writer proposes research to find ways for banks so undertake innovation within the internet banking sector. Ten sources are cited in the ten page paper.

  • Providing Service in the Hospitality Industry - A Case Study of a Gordon Ramsay Restaurant

    The writer examines the way in which a premier restaurant, differentiated by quality of food and service provides that services. The paper starts with a background to the restaurant and then defines the service experience before considering potential standards which may be used, the importance of employee and customer inputs. Ten sources are cited in the bibliography of this twelve page paper.

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