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Number of Pages 12
A 12 page paper discussing organizational behavior at Southwest Airlines, long known for its unique culture and approach to its business. The paper discusses decision making, motivation and group behavior to conclude that although Southwest appears to be more serious today than in the past before Herb Kelleher retired, it still retains its bent to focus more on doing the right things. Bibliography lists 10 sources.
File: CC6_KSorgBhavSW.rtf
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