Theories and Measurement of Service Quality

Number of Pages 14

In fourteen pages this paper discusses SERVQUAL, TQM, and other types of theories related to the measurement of service quality. Twenty three pages are listed in the bibliography.


File: TS14_TEsermes.rtf


Send me this paper »

« Back to Topic Listings

Copyright © 1994-2025 The Paper Store Enterprises, Inc. & Research Papers Online. All rights reserved.