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Number of Pages 20
Many organizations perceived training and development in terms of cost, whereas others see it as an investment. The writer proposes a research project to determine whether or not there is a direct impact on the levels of service which are provided to customers following employee training and development. The paper presents introduction, hypothesis, literature review and for methodology and a timetable. Twenty sources are cited in the bibliography of this twenty page paper
File: TS14_TEtrainservd.rtf
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