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Number of Pages 9
In nine pages four student supplied questions are answered with the first question involving the high performance of The Container Store, the second discussing the loyalty rewards and operational system at Marriott, the third involving a hypothetical life insurance company and improvement of operating efficiency with the fourth discussing how to assess the standard of services at a fictional car rental company. One source is listed in the bibliography.
File: TS14_TEbusqu1.rtf
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