IBM Proposal for a Knowledge Management Program

Number of Pages 44

This 44 page paper examines IBM. The paper provides an in-depth analysis of the company, its history and operations in order to identify potential areas of improvement within the knowledge management of the firm. The paper starts with a proposal for the study and then undertakes the study which puts forward the idea of a knowledge database to be used by the after sales engineers. A work breakdown and schedule is also provided. The bibliography cites 9 sources.


File: TS14_TEibmkmgmt.rtf


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