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Number of Pages 10
This 10 page paper answers a series of questions set by the student concerning tourism and hotel management. The paper includes consideration of why service is so important in the tourism, the two dimensions of service, why food and drink sales are so important in hotel and tourism, the circumstances that crated hotel chains such as Hilton, the role of the general manager, the accommodations manager and the sales team and the importance of truthfulness in marketing. The bibliography cites 2 sources.
File: TS14_TEservtour.rtf
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